The people behind your care

Meet the team

Our team are the heart of Altogether Care. Every member is carefully selected, thoroughly trained, and genuinely passionate about making a difference in people's lives.

Our office team

Helen

Helen

Registered Provider

With over 30 years' experience in care — including senior roles with the local authority — Helen founded Altogether Care with a clear mission: to deliver genuinely person-centred domiciliary care to the people of Hereford. Her depth of knowledge and passion for quality underpin everything the company does.

30+ years' experience in health and social care
Carol

Carol

Client Care Advisor

Carol brings extensive experience across multiple care settings, including reablement and domiciliary care. Her broad background means she understands the full range of needs a service user may have, and she works closely with families to ensure the right support is in place from day one.

Extensive experience across reablement and domiciliary care settings
Ashleigh

Ashleigh

Client Care Advisor

Ashleigh's background is predominantly in domiciliary care, with a particular flair for dementia and end of life care. Her specialist knowledge and deep compassion make her an invaluable point of contact for service users and families navigating some of life's most challenging moments.

Specialist knowledge in dementia and end of life care
Sophie

Sophie

Administrator

Sophie is one of the friendly faces at the front door of our office — always ready to help with whatever query you may have. Whether you're calling for the first time or a familiar voice, Sophie will make sure you feel welcome and get the answers you need.

Office administration and customer service
Eve

Eve

Administrator

Eve works alongside Sophie to keep the office running smoothly. Approachable, organised, and always happy to help, she ensures that every call and enquiry is handled with care and efficiency.

Office administration and customer service

Our community team

Behind our office team is a dedicated group of Community Team Leaders and Community Support Workers — the people who visit service users every day, delivering hands-on care with skill, warmth, and professionalism.

Community Team Leaders

Experienced senior carers who oversee care delivery in the community, support their colleagues, and ensure every care plan is followed to the highest standard.

Community Support Workers

Our frontline carers — trained, compassionate individuals who visit service users in their own homes, providing the day-to-day support that makes independent living possible.

What makes our team different

We don't just hire carers — we find people who genuinely care. Every member of our team shares our values and is committed to delivering care that makes a real difference.

Thoroughly vetted

Every team member undergoes enhanced DBS checks, thorough reference checks, and a rigorous interview process.

Continuously trained

We invest in ongoing training and development so our team stays at the forefront of best practice in care.

Genuinely passionate

Our carers choose this work because they care — and that passion shows in every visit they make.

Want to join our team?

We're always looking for compassionate, dedicated people to join Altogether Care. If you share our values, we'd love to hear from you.