Our achievements
Quality you can trust
We're proud of what we've built — but we never stop striving to be better. Here's a snapshot of the standards we hold ourselves to and the recognition we've earned.
CQC Registered & Rated Good
Altogether Care is registered with and regulated by the Care Quality Commission (CQC) — the independent regulator of health and social care in England. Our most recent inspection resulted in an overall rating of Good across all five key areas.
Ratings by domain
Awards & recognition
We're proud to have been recognised for the quality of care we provide.
Care Employer of the Year
Hereford Times Health and Social Care Awards
Named Care Employer of the Year for creating a supportive workforce environment that empowers staff to deliver exceptional community support.
The Care Team Award
Hereford Times Health and Social Care Awards
Our dedicated Hereford team won this prestigious accolade in recognition of their outstanding collaboration, collective compassion, and dedication to delivering top-tier physical and emotional home care.
The Care Hero Award - Helen Gordon
Hereford Times Health and Social Care Awards
Company founder Helen Gordon won this singular honour for her profound personal impact, unwavering commitment, and inspirational leadership within the Herefordshire care community.
What service users and their advocates say
The words that mean the most to us.
"Wonderful team. So supportive and kind."
— Service user
"Staff and management are excellent, so caring and kind. The service is brilliant. Thank you."
— Service user
"All the carers are kind, considerate and treat my friend with utmost respect and dignity. The carers are always friendly, cheerful, patient and take time to listen. My friend looks forward to seeing her carers, and feels safe and secure."
— Friend and advocate of a service user