At Altogether Care, we understand just how important it is to make the most of life. Unfortunately, sometimes extra support is needed to help enable us to do so. Everyone is different, and we all have unique needs. We understand the concerns and questions you might have and are here to help you every step of the way. We want to make it as easy as possible for you and will provide all the advice and guidance you need to ensure that you receive the right level of home care support. Whether you're looking for private care services or just looking for help with the little things around the house, we are always focused on you.
Whilst our service users are predominantly elderly, Altogether Care are licensed to support adults from the age of 18 years old and upwards. We support a whole range of ailments. These include but are not limited to:
Altogether Care value the promotion of independence and encourage this where possible, however we also recognise where maximum independence has been reached and when extra support is required. We can provide the following services:
There are many ways to go about getting support from Altogether Care. If you are at the enquiry and information gathering stage - contact us and we will send you a comprehensive information pack. From there, you can give us a call on 01432 344844 to book in your free no-obligation assessment! At this stage, we will arrange a suitable time to visit yourself to assess and agree with you the level of support you require and are happy with using our person-centred approach to care planning. If you decide after this point that Altogether Care are the right agency for you, we will complete the necessary paperwork with yourself and your loved ones, make a final agreement on your package and agree a service commencement date. The process is designed to be person-centred, easy to understand and to alleviate any stress you may be experiencing.
Altogether Care regularly carry out reviews to ensure the level of care you are receiving is just right and that you are happy with the service! Our number 1 priority is customer satisfaction and your feedback is always important to us! If you feel your care package is quite right for you anymore, just contact our office! One of our friendly team members will be more than happy to visit you to discuss the changes you require and we will implement them as soon as possible. It's as simple as that!